Microsoft Outlook Masterclass

Microsoft Outlook Masterclass training course provides complete knowledge about Outlook and its advanced features. With the help of this training, the delegates will be able to understand how to use Outlook, take notes, manage contacts, schedule tasks, and send emails and attachments. The delegates will be able to learn about how to insert images in Microsoft Outlook. The delegates will also learn how to use the Quick Access Toolbar in outlook. Throughout the training, the delegates will understand how Microsoft Office Outlook is set up.

The delegates will be able to organize their inboxes efficiently and maintain their record.  With the help of this training, the delegates will be able to understand about the advanced backup, retrieval, sharing and search functions. The delegates will also understand how to make effective use of calendar management techniques, defences against spam and junk email and personal folders.

Introducing Microsoft Outlook

• Understand the basic elements in Outlook
• Working with The Outlook Ribbon
• Understanding the backstage view and quick access toolbar (QAT)
• Exploring Outlook features
• Folder pane and the to-do bar
• Composing an email
• Customizing the Toolbar
• The message window and creating a new message
• Adding an attachment and importance
• Requesting message receipts
• Navigating and replying to messages in the conversation
• Creating and Managing AutoSignature
• Sending a courtesy copy(CC) and a blind copy (BC)
• Adding comments to replies
• Forwarding messages
• Finding related messages

Email Model

• How email works
• Benefits of email
• Digital signatures
• Email etiquette

Working with Attachments

• Know about Attaching Files
• Inserting a File Attachment
• Attaching Other Outlook Items
• Previewing Attachments
• Opening and Saving a File Attachment

Flagging Messages

• About Flags and Reminders
• Flagging Messages in the Message List
• Sending a Message with a Flag
• Changing the Default Quick Click Flag
• Adding a Reminder to Your Messages
• Removing a Flag

Working with the Calendar

• Accessing the Calendar
• Changing the Calendar Arrangement
• Displaying Specific Dates
• Navigating Within a Calendar
• Changing the Current View
• Creating a Second-Time Zone
• Removing a Time Zone
• Learn to Create a Calendar
• Working with Multiple Calendars
• Deleting a Calendar
• Sharing Calendars
• Understanding the Weather Bar

Junk Email

• Spamming and Junk Email
• Phishing and Junk Email
• Understanding Junk Email Options
• Marking Messages as Junk Mail
• Marking Messages as Safe
• Managing the Senders Lists
• Importing and Exporting a Blocked Senders List
• Deleting Junk Email

People

• Understanding People View
• Understanding the Contact Form
• Viewing Your Contacts
• Creating a New Contact
• Entering and Editing Contact Details
• Inserting a Contact Picture
• Adding Contacts to an Existing Company
• Printing Contact Details
• Deleting an Unwanted Contact
• Recovering a Deleted Contact
• Adding a Contact from an Email
• Pinning a Contact to Favorites
• Contacting a Contact
• Contacting a Contact from the People Peek
• Forwarding Contacts
• Creating a Contact Group
• Using a Contact Group
• Using a Partial Contact Group
• Deleting Members from a Contact Group
• Linking Contacts

Working with Rules

• About Rules
• Creating a New Rule from a Template
• Selecting the Rule Conditions
• Selecting the Rule Actions and Exceptions
• Naming and Reviewing the Rule
• Testing the Rule
• Managing Existing Rules

Tasks

• Tasks and the To-Do List
• Creating Tasks
• Changing Task Views
• Sorting Tasks
• Working with Tasks
• Deleting Tasks
• Printing a Task List

Scheduling Meetings

• Adding a Contact from an Email
• Pinning a Contact to Favourites
• Contacting a Contact
• Contacting a Contact from the People Peek
• Forwarding Contacts
• Creating a Contact Group
• Using a Contact Group
• Using a Partial Contact Group
• Deleting Members from a Contact Group
• Linking Contacts